Founded in 2005 by Lance Becker, Responza is an industry leader in deploying and managing information systems to small and medium sized businesses in the greater Charleston area. Responza’s objective is derived from our philosophy: IT needs to be aligned with the business. Solutions need to be scale-able, and they should meet not only the current needs of the business, but also anticipate and accommodate the future of the business.
Responza is a team of IT professionals with a diverse skill set and decades of industry experience. We are experts in implementing and maintaining a variety of technology infrastructures and possess a deep understanding of how IT systems align with business needs. Responza has been involved in a multitude of projects that encompass flexibility, scalability, performance, management, security and integration with existing systems.
Remote IT This service level covers everything that we can automate, monitor and alert. All work done remotely is included in the monthly service bill. This includes all IT infrastructure technology from firewalls to servers, desktops to mobile handhelds. Operating systems include Windows, Linux, Unix and Mac OS. We start with a management template to establish performance and capacity thresholds to monitor for each user and computer, then automate responses to problems. Virtual IT This is our complete service package. Responza will be the complete IT department for your small or medium business.
For a fixed, monthly fee, you will receive the level of IT service that large corporations receive from entire IT departments. We deliver a full range of onsite and remote IT services including IT strategy and project management, capital/operating budgets, infrastructure operations, help desk, and on-site service calls. On Demand IT Anything outside the scope of the above service levels falls under this package. Our project services are ideal for any company that needs IT infrastructure work, troubleshooting help, or subject-matter experts for complex technology deployments. Additional project work, for example, could include installing a new server, creating management reports, or developing and deploying a new website.
We provide service to small and medium size businesses located in the Charleston area. Our staff, including our technicians, are also located in the Charleston area.
Responza is a Microsoft Silver Certified Partner, with competencies in: • Cloud Productivity • Small and Mid-Market Solutions • Data Center Other competencies include: • Dell Server and Storage Solutions Provider • VMWare Professional Solutions Provider • VEEAM Silver Solutions Provider Additionally: • Member, Charleston Metro Chamber of Commerce – Leadership Circle • Member, Berkeley Country Chamber of Commerce • Member, Low Country Local First • Member, Open Source Consortium • Member, BBB