Port Service Manager

Welcome to Hapag-Lloyd, a leading global logistics company. We are a team of nearly 10,000 employees working across 600 offices in 113 countries. All working together to ensure the flow of goods never stops. Right now, we’re hiring a Manager Port Superintendent in New York, NY; Charleston, SC or Norfolk, VA. Let’s navigate the future, together. 

What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares about the environment, safety, and quality management. It means we set high standards. That’s how we’ve been setting the benchmark for more than 170 years. Now here’s your chance to become a part of what we do next. 

Main Objectives:

• Drive terminal performance, contribute to the continuous improvements and cost savings by implementing defined measures and actions required during the vessel call in Hamburg.
• Ensures that a chosen and contracted supplier fulfills his/her duties and that subcontracts are corresponding with the frame contract.
• Direct communication with terminal management to define and apply corrective actions immediately and ensure timely feedback of outcome and lessons learned to Area / Regional Operations Management.

 

Monitor the implementation of improvement measures during pre- and after berthing and during terminal operations:

• Ensure vessel arrival and berthing processes are within target duration.
• Ensure crane availability and performance align with expectation (stowage provided).
• Discuss deviations and quick fixes with Terminal (real-time).
• Constantly seek to identify further improvement measures and ensure transfer of ideas to Regional Operations Management.

 

Conduct regular reviews of overall action plans from terminal partnering projects:

• Discuss and implement improvement measures with Terminal Management based on feedback from Vessel Command/ Planner.
• Ensure alignment of definition and implementation of corrective measures with terminal operations.
• Provide feedback from frequent interaction to Regional Operations Management.
• Ensure that measures with internal responsibility is being transferred within the organization.

 

Identify opportunities for schedule/vessel space optimization

• Review and decide on loading of additional units in direct alignment with terminals and internal stakeholders (e.g. slot control, vessel planner).

 

Requirements and Qualifications:

Knowledge:

• Good understanding of the shipment processes.
• Knowledge in terminal/ port operations essential. Awareness of regional factors for ship and port calls. (Tidal conditions, encounter regulations, wind and weather dependencies, currents, port restrictions from authorities, max. draught in the port and on the river).
• Ability to drive efficiency in port calls.
• Effective communication, co-ordination and conflict management skills.
• Ability to link and coordinate business related developments through the organization.
• Advanced English skills in writing and speaking.
• Good analytical skills.
• Advanced PC knowledge (QlikView, Excel).

 

Experience:

• Reporting of management related information
• Cost Control background is eligible
• Experience in direct contact with customers and/ or suppliers, service partner
• Experience in buying, negotiation and/or contracting activities

 

Characteristics:

• Open minded on new ideas
• Ability to develop innovative solutions
• Taking responsibilities on the job
• Able to work independently
• Well self-organized
• Friendly and open-minded manner, able to communicate with other staff and suppliers in a positive mode even under time pressure, self-confidence, service orientated, team skills assertive
• Available to be on site during vessel calls to oversee real time execution of measures

 

Work Schedule:

• Willingness to work beyond regular office hours.
• Variable work schedule, including nights and weekends, subject to vessel schedule.  Often at terminal facility working in contact with port and vessel staff.

 

This is a great opportunity to grow with an industry leader. For consideration, please email resume and port locations of choice to  Usa.jobs@hlag.com.

Hapag-Lloyd is an Equal Opportunity employer that maintains a drug-free workplace and performs pre-employment substance abuse testing.

Port News

SC Ports Record Breaking Cargo in July (Transport Weekly)

Rotterdam Unveils Digital Data Solution to Get Ports Talking to Each Other (Loadstar)

SC Ports Authority Celebrates Strong Start to FY20 (Container Mgt)

SC Ports Handles Record Cargo in July at Marine and Inland Terminals (Marine Insight)

SC Port Authority CEO Receives Rainmaker Award (Info Marine)

Ports Want Container Cranes Excluded From New Tariff List (Freightwaves)

Steamship/Pilot

Hapag Lloyd Profit Gain Lifts Shares, Optimistic on 2019 (Reuters)

Hapag Lloyd Will Fine Shippers $15,000 per box for Misdeclared Hazardous Cargo (Splash 247)

Britain, US to Protect Shipping Through Strait of Hormuz From Iranian Threats (WSJ)

CMA CGM Rolls Out Fully Electronic Bills of Lading (Supply Chain)

Evergreen Commits to 11 New 23,000 TEU Ships (Splash 247)

Truck/Rail

CN, CSX to Team Up on Intermodal Service (Supply Chain)

Heavy Duty Truck Orders Hit Lowest Level in Nine Years (WSJ)

Commerce

US Retreats on Chinese Tariff Threats, Stocks Soar (WSJ)How 

How US Trade Dispute Steers Ocean Shipping Stocks (American Shipper)

Supply Chain/Logistics

Retail Imports Remain at Near Record Levels Despite Tariffs (AP News)

Customs Brokers See Role in Combating Counterfeit Goods (Freightwaves)

8 Ways Warehouse Construction Has Evolved (Supply Chain)

Unpredictable Trade Environment Puts Focus on Shippers to be Efficient and Diligent (Supply Chain 24/7)

Other

CBP Adjust Merchandise Processing Fees (Freightwaves)

*Sector Charleston Command Center, we request 4-hour Broadcast Notice to Mariner beginning at 0000 August 16, 2019 ending at 0000 on August 31, 2019.*

Joint Base Charleston will be conducting explosive operations at Wharf Alfa on the Cooper River above Goose Creek beginning on August 16, 2019 through August 30, 2019. Mariners are advised a Naval Vessel Protection Zone exists around all U.S. Naval Vessels greater than 100 feet in length overall at all times in the navigable waters of the United States. Mariners are urged to use caution while transiting the area.

This MSIB can be viewed at https://homeport.uscg.mil/port-directory/charleston. For questions or concerns regarding this MSIB, contact on scene security assets via VHF-FM Channel 16, Joint Base Port Operations (843) 794-7746, Sector Charleston Waterways Management Division at (843) 740-3184, or the Sector's 24-hour Command Center at (843) 740-7050.

Port News

Merger of Yards in South Korea, China Will Control Global Shipbuilding (WSJ)

Maritime Industry, State Port Authority Offer Career Opportunities (The Chronicle)

SC Port Expresses Concerns About Tariff Uncertainties (Palmetto Bus. Daily)

GA, SC Commit $1.2 Million More to Joint Port (AP News)

Savannah Share of Imports Grows (American Shipper)

Steamship/Pilot

ONE Reports First Quarterly Profit As Its Business Turnaround Continues (Loadstar)

Iran Seizes Vessel in Persian Gulf Accused of Smuggling Fuel (WSJ)

Pushback on Panama Canal Toll Hike Timing (American Shipper)

US Wants Ships to Keep AIS On (GCaptain)

K-Line Convicted and Fined $24 Million (Maritime Exec)

Hapag Lloyd Expands Fleet Following Growth in Reefer (Shipping Watch)

Zim Introduces New Central America- Caribbean Service (Sea Trade)

Truck/Rail

American RailCar Industries Manufacturing Assets Sold for $430 Million (St. Louis Post)

Logistics/Supply Chain

Logistics Companies Extend Robust Hiring in July (WSJ)

Michelin Keeps Tire Shipments Rolling  With Help of IOT Trackers (DC Velocity)

Commerce

Steel Giant Hit by Falling US, Europe Demand (WSJ)

SC Earns Kudos For Manufacturing, Creating Jobs, Attracting Millennials (Charleston CEO)

US Becomes the World’s 3rd Largest LNG Exporter (Sea Trade)

US To Impose 10% Tariffs on $300 Billion in Chinese Goods (Supply Chain)

Smithey Ironware Expanding Charleston County Operations (SC Commerce)

Cyber

MarAd Found Vulnerable to Cyber Hackers (American Shipper)

Other

DHEC Cites Company For Plastic Pellets Found on Sullivan’s Island (Live 5)

Customs Agents Discover 4.5 Tons of Cocaine on Container Ship in Hamburg (Shipping Watch)

A joint public safety training exercise will be conducted throughout Charleston Harbor from Monday, August 5 to Wednesday, August 7, 2019. The purpose of the training exercise will be to emphasize local coordination, waterborne rescue, and tactical waterborne deployment/recovery. Expect local assets, including both helicopter and small boat, to be in the following areas and time:

Monday, August 5 from 1300 - 1700: Cooper River in between Laurel Island and the West of Drum Island.

Tuesday, August 6 from 1300 - 1700: Stono River in vicinity of James Island County Park and South Edisto River in vicinity of ACE Basin National Wildlife Refuge.

Tuesday, August 6 from 2000 - 2300: South Edisto River in vicinity of ACE Basin National Wildlife Refuge and Stono River in vicinity of Limehouse Bridge.

Wednesday, August 7 from 1000 - 1400: Cooper River in between Drum Island and Daniel Island.

This training will not impede local maritime traffic and all local Law Enforcement/Response agencies have been briefed. Involved training exercise assets will be monitoring channel 16.

For questions or concerns regarding this MSIB, please contact Sector Charleston Waterways Management Division at (843) 740-3184 or the Sector's 24-hour Command Center at (843) 740-7050.

Port News

Port Access Road Project July Update (Port Access)

Port Authority Continues Bullish Growth (Chas. Currents)

Inside Shipping’s Record Cocaine Bust (WSJ)

E-Commerce, Larger Ships Increase Real Estate Demands Near Ports (Supply Chain)

Steamship/Pilot

US To Sell Detained North Korean Ship (Splash 247)

OOCL Reports 7% Revenue Increase (American Shipper)

Europe and US Must Unite Against Iran’s Maritime Misadventures (GCaptain)

Spinning in the Current, Turning a Barge Loaded with Buoys (GCaptain)

Cyber

Coast Guard Details February Cyberattack on Ship (WSJ)

Truck/Rail

FMCSA Proposes Study of Trucker Harassments Against Female and Minority Truckers (CCJ)

Truckers Wrestle With Over Supply or Big Rigs, Falling Freight Rates (WSJ)

Landstar Sees Truckload Fundamentals Remaining Under Pressure (Freightwaves)

Rail Service at a All Time Low (Supply Chain)

Norfolk Southern Expects 2019 Intermodal Volume to Exceed 2018 (Supply Chain)

Supply Chain/ Logistics

Logistics Automation Provider Attabotics Raises $25 Million (WSJ)

Commerce

UPS to Start 7 day Delivery to Juggle Demands of Online Shopping (WSJ)

US Secretary of Commerce Visits VA Beach Manufacturer to Promote Workforce Training (AJOT)

Other

Drug Suspects Stuck in Cocaine Filled Container Call Police on Themselves (CNN)

CBP To Pilot Voluntary Data Collection on E-Commerce Shipments for Security (Supply Chain)

Port News

SC Ports Tapping Rail and Inland Hubs More in FY2019 (Freightwaves)

Expanded Panama Canal Continues to Exceed Expectations (AJOT)

Steamship/Pilot

Vietnam Cracks Down on Tariff Dodging Export Detours (Asian Review)

Iran’s Tanker Seizure Presents UK With Policy Development (WSJ)

Bulk Freight Shipping Rates Soar as Vale Resumes Iron Ore Exports (WSJ)

Falls Through Gratings and Openings - Safety Alert (Prof. Mariner)

Truck/Rail

Trade’s Derailment Sends an Ominous Sign (WSJ)

FMCSA Will Permanently Ban  Drivers for Human Trafficking Offenses (Trucking Info)

Trucking Stocks Race Higher on JB Hunt’s Good News (WSJ)

Cyber

Maritime Cyber Rules Coming in 2021 are Outdated, Critics Say (WSJ)

Logistics/Supply Chain

US E-Commerce Platforms Fail to Rein in Counterfeit Products (Supply Chain)

How to Conduct Freight Sustainability Analysis (Supply Chain)

Commerce

More Development Along I-95? New Exit Proposed Near Planned Jasper Port (Island Packet)

Accurate Brazing Expanding in Greenville County (SC Commerce)

Other

CBP Sharpening Export Manifest Process (American Shipper)

A brief summary of your services will tell us…

Christian Congregation Harbor Ministries (CCHM) is dedicated to caring for the unique needs of mariners. We focus on providing spiritual, mental, and emotional support for those who have been separated from their families for lengthy periods of time. Our goal is to encourage mariners to learn and apply Bible principles, which in turn will improve the quality of their lives.

Topics that interest many include how to improve their family life (while at sea and when returning home), what qualities can contribute to good relationships with other crew members, and how to cultivate spirituality and their relationship with God despite changes in personal circumstances. The Bible provides the basis for the advice our ministers share with others.

What regions do you serve?

CCHM serves ports worldwide. Locally, over 60 approved ministers are boarding cargo vessels to offer this service free of charge in the Port of Charleston. We visit the main terminals at Wando, North Charleston, and Columbus Street, as well as private terminals.

What might surprise me about CCHM?

The vast number of languages we cover. Our ministers look to provide Bibles and Bible literature in the native language of the individuals they meet. The printed information is provided at no cost and is available in over 750 languages, while digital publications and videos are available on our website in over 900 languages. Our ministers themselves speak several different languages and enjoy meeting the many men and women working on cargo ships around the world.

How do you attract and retain a dedicated workforce that is able to support all of your customers’ needs?

Our ministers are all volunteers who have expressed a personal desire to share in this work. They volunteer their time and support this work by covering their own expenses because of their genuine interest in their fellow man.

What are some of CCHM’s proudest accomplishments?

The countless times when mariners have expressed their sincere gratitude for the much needed encouragement and the answers given to lifelong questions that the Bible has an answer to.

Port News

GSBN Launched to Accelerate the Digital Transformation of the Shipping Industry (Loadstar)

Record Year in 2019 for SC Ports  (GCaptain)

Inland Port Dillon’s First Year a Big Success (SC Now)

South Carolina Up 8.8% (World Cargo News)

$8 Million Secured for Jasper Terminal (WTOC)

SCPA: Success & Growth for Fiscal Year 2019 (Global Trade)

Virginia 1st Port to Join SEA/LNG (World Maritime News)

Steamship/Tug

Hapag Lloyd Test Ship Painting Robots (Splash 247)

UK Navy Thwarts Iranian Attempt to Block BP Tanker (WSJ)

US Seizes MSC Container Ship After Drug Bust (WSJ)

Panama Canal is Thirsty. That’s a Problem for Ocean Carriers (Supply Chain)

Truck/ Rail

Rail Boosts SC Ports Cargo Growth in FY 2019 (Progressive Railroading)

Contracting Used Truck Market Another Sign of Industry Slowdown (Freightwaves)

Trucking Data Shows Signs of Recession (Supply Chain)

Cyber

US Coast Guard Warns Shipping Industry on CyberSecurity (WSJ)

Commerce

Southern Current Launching New Solar Projects in Darlington County (SC Commerce)

Logistics/Supply Chain

CyberLogitec Launches Supply Chain Game Changer (Port Tech)

Ericsson Unveils The Power of Connected Logistics (Port Tech)

Are We Heading toward 24/7 Logistics Services (Supply Chain)

Other

Cost Share Split Sought For Inland Waterways Work (American Shipper)

Offshore Wind Activity on US East Coast To Drive New Build Vessel Demand (Seatrade)

Insider Threat Emerges as a New Risk in Cargo Threat (Supply Chain)

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